Free delete the BlackBerry ID account used with BBM for Android, iPhone, and Windows Phone

How to delete the BlackBerry ID account used with BBM for Android, iPhone, and Windows Phone

To delete the BlackBerry ID account account, complete the following steps:

1. From the BlackBerry ID Sign In screen in BBM on the device, select Forgot Password.
2. Enter the BlackBerry ID Username and Verification Code, then select Submit.
3. If prompted with the password recovery question, enter two incorrect answers (tapping OK to submit each one). Note: In some cases this step will not be required.

Note: If the BlackBerry ID account has been locked due to 10 failed login attempts the Delete BlackBerry ID Account link will be displayed after one failed attempt to answer.

4. Tap the Delete BlackBerry ID Account link.
5. A message will be displayed to confirm. Review the message and tap Send/Submit to send the reset email to your email account.
6. On the computer or your device, access the associated email inbox and open the email with Subject: Deleting your BlackBerry ID account.
7. Click Delete BlackBerry ID Account.
8. On the Delete BlackBerry ID Request page, click Continue to complete the deletion.
9. A confirmation message is displayed advising that the BlackBerry ID has been deleted.

Note: If the deletion email is accessed via Microsoft Outlook and the Delete BlackBerry ID Account link is not functioning, forward the reset email to another webmail inbox. Then login, locate the forwarded reset email and complete the reset process by selecting the Delete BlackBerry ID Account link.

Once the account has been fully reset, the email address can be used to create a new BlackBerry ID account. For steps on how to create a BlackBerry ID account on BBM for Android, iPhone, and Windows Phone see KB35360.

Important Note: Be sure to securely document your new BlackBerry ID login information for future usage and confirm your BlackBerry ID account (see KB34137). Confirming your account ensures that you will be able to easily reset your password in future if it is forgotten.